Disclosures

Privacy Policy and Terms:

River Region Credit Union is committed to protecting the privacy of our members. In general, you can visit us on the Web without disclosing to us who you are or revealing any information about yourself. There are several areas, however, that will collect certain information about you and we want you to know how we handle that information.

If you visit our Web site, River Region Credit Union collects and stores information on the domain you use to access our Web site, the Internet address of the site from which you linked directly to the site, and the date and time of your visit. This information is used to measure the number of visitors to the various pages on our site to better serve our membership.

If you send an e-mail, River Region Credit Union collects and stores personally identifying information in order to process your e-mail, form or application. This information is not sold to any third parties. Due to the volume of e-mail activity, these messages are deleted after they are answered or completed.

If you visit a secure site, such as home banking, you will be asked for personal identification numbers which will give you access to the member only section of our Web site. This information enables River Region Credit Union to regulate entry to the member only portions of our Web site and to measure member usage. Any identifying information gathered is not sold to third parties.

If you link to another site from any of our pages, you are leaving our site pages, and we cannot be held responsible for any information that may be gathered at a linked site. We make every effort however, to ensure that all linked sites follow similar privacy policies as ours to offer you maximum security and privacy.

For questions about RRCU’s Web site, please email: dalderman@rrcu.org

Online Privacy Policy:

OUR ONLINE PRIVACY PRACTICES
Keeping financial and personal information secure is one of our most important responsibilities. River Region Credit Union is committed to protecting the information of our members and other visitors who use our website. We value your trust and handle all personal information with care. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services.

SECURE TRANSMISSIONS
To ensure information remains confidential, River Region Credit Union uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website.

EMAIL SECURITY
Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number or PIN numbers. We also ask that you do not send personal or account Information through regular email.

COOKIES
Cookies are pieces of information stored directly on the device you are using. Cookies we use do not contain or capture unencrypted Personal Information. Cookies allow us to collect information such as browser type, time spent on the site, pages visited, language preferences, and your relationship with us. We use the information for security purposes, to facilitate navigation, to display information more effectively, to personalize/tailor your experience while engaging with us, and to recognize your device to allow your use of our online products and services. We collect statistical information about the usage of the site in order to continually improve the design and functionality, to monitor responses to our advertisements and content, to understand how account holders and visitors use the site and to assist us with resolving questions regarding the site. We also utilize cookies for advertising purposes. Tracking technologies also used are beacons, tags, pixels, and scripts to collect and track information and to improve and analyze our website.

LINKING TO OTHER SITES
To provide you with easy access to information, River Region Credit Union may provide links to other websites such as mortgage companies, insurance companies, government agencies. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and River Region Credit Union does not represent either the third party or the member if the two enter into a transaction. The privacy and security policies on these linked websites may differ from those practiced by River Region Credit Union. We encourage you to read the privacy policies of all websites you visit, especially before providing any personal non-public information.

GOOGLE ANALYTICS
Many websites and apps use Google services to improve their content. When they integrate Google services, these sites and apps share information with Google. We use Google Analytics to better understand how users are visiting and using our sites. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google Analytics collects the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. You may review further information about how Google Analytics collects and processes data and how to control the information sent to Google at “How Google uses information from sites or apps that use our services” at google.com/policies/privacy/partners/.

RIVER REGION CREDIT UNION MOBILE APP
River Region Credit Union Mobile App periodically collects, transmits, and uses geolocation information for enabling features such as, but not limited to, card use and alerts to prevent fraudulent activates, but only if the end user expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the feature(s) are being used or not at all, depending on the end user’s selection. The end user can change his/her/their location permissions at any time in their device settings.

PRIVACY POLICY
To learn what River Region Credit Union does with your personal information please view our Privacy Notice or contact us by mail, phone, or email.

ADA Compliance:

If you have difficulty using or accessing any element of this web site, or any River Region Credit Union mobile app or tool, please feel free to call 866-649-5015 between the hours of 8 am and 5 pm or email us at membeservice@rrcu.org.  We will work with you to provide the information or item(s) you seek through a communication method that is accessible for you (example – communication through telephone support).  All products and services available on this website are available at River Region Credit Union branches.

Third-Party Disclosure:

Any web site you visit by a link from this site is solely the responsibility of the vendor, merchant, or other party providing the site.  Links that may be assessed via this site are for the convenience of users only.  The content of, including materials and information contained on, any site to which you link from this site is solely the responsibility of the provider of that web site.  Privacy and security policies may differ from those practiced by River Region Credit Union.  Any transactions that you enter into with a vendor, merchant, or other party listed in this site or linked from this site are solely between you and that vendor, merchant, or other party.  River Region Credit Union is not responsible for any such third party content that may be accessed via this site.  River Region Credit Union does not endorse the content contained in these sites, nor the organizations publishing those sites, and hereby disclaims any responsibility for such content.

MEMBER.AGREEMENT

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This link has been provided as a convenience to you. You are now leaving River Region Credit Union’s web site. Please refer to the Third-Party Disclaimer for more information.