COVID-19 Relief Information
We understand the concern and uncertainty you may be experiencing surrounding the Coronavirus (COVID-19). And we are committed to being responsive to the needs of our members and employees as the situation evolves.
If you are experiencing income uncertainty, please know that we are offering you relief options.
Please Consider These Relief Options:
60 Days No Loan Payments
Members can apply to skip two monthly payments by completing this form: Skip a Pay March 2020
➡️Update: Loans secured by MasterCard and Real Estate are now eligible for this offer.
Not all loan types will qualify. Please see below and the form for more information*. Please note that your original signature and that of all co-signers is required.
90 Days No Pay – New Auto Loans
Refinance an auto loan from another institution and enjoy no payment due for 90 days***.
➡️ Update: This offer is available for current and new members.
Interest-Free Personal Loan for Members
Members demonstrating financial distress are eligible to apply for an interest-free** personal loan of $1000.00 with no payment due for 90 days.
Take advantage of this option by calling 573-635-4185 or
Our Branch Lobbies are Closed
Please consider these options for daily teller transactions:
Drive Thru Lanes – Open at Every Branch
Video Teller ITMs – Available for all teller transactions and loan payments at our Edgewood Branch and Community Center in Jefferson City, and our Ashland and Columbia Branches.
Mobile App – Download Here
Please contact us at 866-649-5015 for any questions or additional inquiries about payment assistance.
* Loans that have not had their first loan payment are not eligible for this offer until the first loan payment has been made. Fresh Start Loans and Student Loans are not eligible for this offer. All Skip-a-Pays are subject to Credit Union Approval. Total Payments skipped may be different based on the payment stream type, but will be equivalent to 2 months of payments. (i.e. a semi-monthly or bi-weekly payment would be skipped for 4 semi-monthly payments, and a weekly payment would be skipped for 8 weekly payments)
**Subject to Credit Union approval. Loan will have a maximum loan term of 12 monthly payments. See FSO for additional details.
***Subject to Credit Union approval. Not all loans will qualify. Must be a new loan to RRCU. See FSO for additional details.