COVID-19 Relief Information
We understand the concern and uncertainty you may be experiencing surrounding the Coronavirus (COVID-19). And we are committed to being responsive to the needs of our members and employees as the situation evolves.
If you are experiencing income uncertainty, please know that we are offering you relief options.
Please Consider These Relief Options:
90 Days No Pay – New Auto Loans
Refinance an auto loan from another institution and enjoy no payment due for 90 days***.
➡️ Update: This offer is available for current and new members.
Interest-Free Personal Loan for Members
Members demonstrating financial distress are eligible to apply for an interest-free** personal loan of $1000.00 with no payment due for 90 days.
Take advantage of this option by calling 573-635-4185 or apply below.
Our Branch Lobbies Will Reopen May 4
To provide our community with the safest service possible, our normal routines will be altered:
- Social distancing will be offered with floor markers and teller partitions
- Interior doors will be propped open to reduce unnecessary touching
- Hand sanitizers will be available to use at the front entrance
- New pens will be available for each transaction
- We will refrain from offering mints, coffee stations, fabric seating and public water fountains to reduce commonly touched items
Thank you for your participation in keeping our community safe.
Please contact us at 866-649-5015 for any questions or additional inquiries about payment assistance.
* Loans that have not had their first loan payment are not eligible for this offer until the first loan payment has been made. Fresh Start Loans and Student Loans are not eligible for this offer. All Skip-a-Pays are subject to Credit Union Approval. Total Payments skipped may be different based on the payment stream type, but will be equivalent to 2 months of payments. (i.e. a semi-monthly or bi-weekly payment would be skipped for 4 semi-monthly payments, and a weekly payment would be skipped for 8 weekly payments)
**Subject to Credit Union approval. Loan will have a maximum loan term of 12 monthly payments. See FSO for additional details.
***Subject to Credit Union approval. Not all loans will qualify. Must be a new loan to RRCU. See FSO for additional details.